This survey, funded by the American Hotel and Lodging Educational Foundation (AH&LEF), shows that in addition to advancing consumer service, hotels are also giving back, making charitable contributions and being good stewards of the environment. Environmentally-friendly programs, such as towel reuse programs, recycling capabilities and water savings programs are increasingly popular, with overwhelming majorities of hotels participating. For more details about the AHLA biennial hotel study, click here.
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