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Hotel Trend: Welcoming Man’s Best Friend

Today’s traveller is looking for an experience that’s at least as good as what they have at home.  But what do you do when part of “home” includes four legged friends?

In the spirit of a more “homey” stay, some hotels are making an effort to welcome guest’s pets just as much as they welcome their pet parents. Here’s how a few hotels are adapting their services to incorporate the pet parent (or pet parent wanna-be).

Hotel Trend: hotel dogs

Catie Copely is the Black Lab Canine Ambassador for the Fairmont Hotel in Boston. Photo Graphic by


Surrogate Pet

Roughly 62% of all American households have a pet. So what do pet parents do when they’re on the road — and missing Fluffy or Fido?

“That’s why the Red Mountain Resort in St. George, Utah, offers the Pound Puppy Hike, a complimentary amenity that matches guests with a puppy or dog from a local shelter for hikes on scenic trails in the area,” says CNBC’s Harriet Baskas.

Other hotels, such as the area hotels in Aspen, Colorado, have taken a different approach: some waive Pet Fees (which can be pricey at $125/night) for guests who welcome an Aspen Humane Society dog to join them during their stay. Other hotels even provide shuttle service to and from the shelter where guests can get their “pet fix” by doing just a brief volunteer stint for a few hours.

The Fairmont Hotel has gone full force into the canine companion concept. “Known for thoughtful and welcoming service, Fairmont Hotels & Resorts offers a distinctive service at select hotels with resident hotel dogs known as Canine Ambassadors. Travelers missing their own furry friend or looking for a companion while taking a walk can bring along the resident Fairmont dog for extra security and the comfort of home.  Click on one of our much loved dogs below to find out more about their stories.”  (We’re pretty impressed with Catie Copely located at the Fairmont in Boston!)

Fish Can Be Fun Too

Hotel Trend: animal companions in hotels

What started as a cute idea at just The Monaco Hotel in Seattle, “the Goldfish Companion” became an offering for all 61 Kimpton Hotels. Photo art by

Even more creative: Hotel Monacos (part of the Kimpton Collection) offer a “goldfish companion” for guests, brining just a fresh breath of life to what normally could be seen as a cold, empty room.  “While we initially chose the Monaco for its location, and for the wine hour, we now choose it because of the goldfish,” said Liz Phillips, a middle school teacher from Portland, Ore. whose family stays at the Hotel Monaco Seattle each Thanksgiving.”

Feline Friends

There might be no more famous hotel “pet” than the famed “Algonquin Cat.” The hotel’s mascot (or one of her predecessors) has been in residence for decades.  The hotel’s current “Matilda” is an international celebrity, with her own social media accounts and fan base.

Of course inviting our four legged family members along on our travels can mean additional accommodations. How does your hotel appeal to the pet parent? Have you considered what additional modifications canine guests might appreciate in your suites?

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From Around the Web – Five Top Hotel Execs Discuss Amenity Trends from Wellness to Wi-Fi

Omni Hotels

“All of the hotel brands participating in the webcast are ramping up their array of in-room fitness amenities. Part of this is due to feedback from female guests who are uncomfortable working out alone in gyms early in the morning or late at night. For example, Omni Hotels’ Get Fit Kit provides stretch cords, jump ropes, Kettlebells, dumbbells, etc., on arrival for loyalty guests who request that on their profile.” Photo Credit:

In a webcast with C-suite hotel executives, the Wall Street Journal’s business travel writer, Scott McCartney, asked the hotel leaders about hotel amenities.  Based on a Smartbrief study titled, ““The Guest Experience: Innovative Trends for Creating a More Personalized Stay,”  the executives from Kimpton Hotels, JW Marriott, Morgans Hotel Group, Trump Hotel Collection and Omni Hotels & Resorts shared their perspectives.

Santora represents the majority of responses, saying that Omni Hotels appeals to a broad base of guest demographics with a wide range of hotel product. He did, however, commit that the brand is popular with Boomers due in part to hefty conference business. “From Omni’s perspective, we do see a lot through that Boomer category, and when you think about that, they’re really the most homogenous of the generations in history, and probably the most traveled…. So when we think about amenities for them, we really want them to have this wide range.”


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